Reviews - Page 42 - Matt's Import Haven

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Betsy Shirazi

3/8/2020

Matt’s was recommended to us when we moved here 5 years ago for service and repairs. We have a Toyota 4-Runner and a Mini Cooper. We’ve been very happy with every facet of our experiences with Matt’s. The staff is friendly and efficient. Service and repairs are completed as promised, and the charges are reasonable. You don’t have to leave the island for work on you’re car!

Thank you for allowing us to service and maintain both your Toyota 4-Runner and your Mini Cooper. We are grateful for your trust and appreciative to have such awesome customers!

- Matt's Import Haven

Cynthia Conklin

3/4/2020

I had been looking for a local car repair company to care for my 2002 Camry. A friend suggested Matt's. I'm so glad she did. In spite of its age, the Camry has many more good miles in her and Matt's is helping me keep her in top shape. Matt's customer service is great with all the texts and emails needed to make things work. Everything is upfront, fully explained, on time and as promised. And the owners are a delight. This was such a find!!

Thank you for the 5 star review. It’s our pleasure to work with you to keep your Toyota Camry safe and reliable. Happy New Year!

- Matt's Import Haven

Gregory Donohue

3/2/2020

Hard to overstate how professional, thorough, and friendly everyone at Matt's Import Haven are. And even though I pre-authorized more work if they found it necessary, they determined it wasn't needed and so saved me about 50% on what the repairs could have been. That speaks to their honesty and integrity. Matt's has gain a loyal customer in me.

Thank you Gregory for bringing your 2007 Subaru Outback to our company. We appreciate gaining your trust and will continue to work hard at keeping it. We look forward to many years of working together to keep your vehicles safe and reliable.

- Matt's Import Haven

Richard Hobbs

3/1/2020

friendly and professional

Thank you Rick. We appreciate your trust and kind words. It’s our pleasure to take care of your Honda hybrid!

- Matt's Import Haven

A. Handley

2/24/2020

I've been having my vehicles serviced here since the late 80"s, from my VW Rabbit to my 2015 Tiguan. Friendly staff. Matt hasn't aged a bit :) Highly recommend. They saved me a ferry ride to VW dealership to have my 40k service done. They're really busy so it may take a few weeks to get your vehicle in, but well worth the wait. :)

Thank you so much for your continued support over all these many years! We sure do appreciate your trust and kind words. Working on your 2015 VW Tiguan is fun, but visits from your doggie is even better! Matt maybe is a "little" bit grayer than in the '80s.

- Matt's Import Haven

Tom Campbell

2/22/2020

I trust them with my car.

Thanks Tom for trusting us with both your 2015 Mercedes SLK250 and your 1993 Toyota Previa van. We sure do go back a "few" years. We appreciate your loyalty!

- Matt's Import Haven

Barb Schiltz

2/21/2020

very responsive and caring when taking care of your car!

Thank you Barb for allowing us to work with you to keep your 2010 Subaru Forester is tip top shape. We appreciate all the years of business and your trust!

- Matt's Import Haven

Jan Bell

2/7/2020

Matt’s has taken care of my car and ME since I moved to Whidbey full time in 2005. I have never had reason to doubt their advice and always found more than fair value in their services. They are always my first recommendation to those seeking a shop on Whidbey! Thanks to my Team who have carried me through squirrels in my air intake to routine on-time service scheduled. They are the best.

Jan thank you so much for the thoughtful review and your trust in allowing us to take care of your 2010 Toyota Venza. We are very grateful to have such a loyal and kind customer. We do appreciate you thinking of us as your Team, because that's how we look at it too. We work together to keep your vehicles safe and reliable!

- Matt's Import Haven

Bobbie Stewart

2/4/2020

I had searched for a long time for reputable auto repair shops on Whidbey Island, to no avail. After being taken advantage of by a dealership off island, I tried again, and found Matt’s Import Haven. My son’s car needed some complicated repairs, but Matt’s was able to diagnose and repair all the issues at a reasonable cost. I was kept informed of the progress all along. My son reports that his car works great, and he won’t have anyone else look at it in the future. Thank you!

Thank you Bobbie for the thoughtful review. I'm glad we were able to resolve the issues on your son's 2008 Subaru Impreza. Working with you was a pleasure, you were thoughtful, patient and kind throughout the complicated process. We are grateful for your trust!

- Matt's Import Haven

Suzanne Bade

2/1/2020

Highly Recommended. Great and reliable service!!!

Thank you for working with us to keep your 2016 Honda CRV and Subaru Forester in tip top shape~

- Matt's Import Haven

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