I go out of my way to take my car to Matt’s because of their excellent service. The communication is clear and prompt. Everyone I’ve dealt with - from the office to the shop - has interacted with me intelligently and respectfully. They are transparent in their dealings. They keep you informed, don’t make assumptions, explain your choices and don’t do more than is necessary. They help you track potential issues and provide you with excellent documentation, both electronically and in hard copy. By all evidence and appearances they run a tight, clean, well organized business with customer service - both mechanical and interpersonal - as their mutual focus. I cannot recommend them highly enough.
Thank Meiko for trusting us with your 2011 Subaru Forester. It is our goal to work with our customers as a team to keep their vehicles reliable and safe. I am so glad we were able to work together to prioritize needed services and repairs on your car. We are grateful for the kind words, 5 stars and having such fantastic customers, such as yourself. Thank you!
- Matt's Import Haven