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5

I dropped the car off a day early, by mistake, and I forgot to give them some critical information for the repair. They also made a minor mistake . The entire process remained straightforward and valuable. Its when things dont go as expected that you find out what kind of company you are working with. I was very impressed with the way the whole thing was handled, always in a timely and pleasant manner. Special thanks to my contact, Forrest.

Lem, thank you for your detailed feedback! We're here to make the repair experience as smooth as possible, even when unexpected hiccups occur. It's great to hear that our team provided excellent service in handling your situation. We'll make sure Forrest receives your special thanks. Please reach out if you need anything in the future!

- Matt's Import Haven
5

Always have complete information before completing the work with very accurate projections of cost and amount of time needed. Never have to worry about the work, it’s done right the first time. Courteous, professional, and down right friendly service.

Thank you, Robert Guy! At our company, customer satisfaction is our top priority. We are thrilled to hear that you had such a positive experience with us. We pride ourselves on providing accurate information and delivering high-quality service. We look forward to serving you again in the future!

- Matt's Import Haven
5

5

Thank you once again. I appreciate the honesty about costs and what needs to be done. Having confidence my car wont have a problem while driving is huge. See you in three months for anti-rodent treatment.

Thank you for your kind words, Stephanie! We're glad to hear that you appreciate our honest and transparent approach. Your confidence in your car's performance is our priority. We look forward to seeing you in three months for your anti-rodent treatment!

- Matt's Import Haven
5

Huge thanks to the folks at Matt’s for taking such good care of our Subaru Ascent. Staff is very friendly and knowledgeable and willing to take time to explain the service that was done on the vehicle. We’ll continue to use Matt’s and recommend them as well.

Dear Nancy, thank you for sharing the love! We are thrilled to hear that you had such a positive experience at Matt’s. It's wonderful to know that our friendly and knowledgeable staff made your visit memorable. We appreciate your continued support and recommendations. See you next time!

- Matt's Import Haven
5

Matt's is always quick and efficient and the front office staff are ver friendly

Thank you JoAnn for your wonderful 5-star review! We appreciate your kind words about our quick and efficient service. We're glad to hear that our friendly staff made your experience even better! We look forward to serving you again at Matt's.

- Matt's Import Haven
5

I have always had great service at Matt's

Thank you, Terrance, for your fantastic review! We aim to provide exceptional service to all our customers, and we're thrilled to hear that we've consistently met your expectations. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We're always here to help!

- Matt's Import Haven
5

Always pleasant, thorough, and clear with the information they provide.

Thank you, Lois! We're thrilled to hear about your positive experiences with us. Our team takes pride in providing pleasant, thorough, and clear service for all our customers. We look forward to continue serving you in the future.

- Matt's Import Haven
5

Excellent service. Once diagnosed Matt's explained the problem and the solution for fixing our vehicle. The repair was completed on time and other future service needs were explained in detail.

Thank you for taking the time to leave us this wonderful feedback, Danny! We are thrilled to hear that you had an excellent experience with us. Our team always strives to provide transparent and detailed service, and it's great to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

- Matt's Import Haven
5

Friendly, informative and clear communication. Trustworthy.

Thank you for the wonderful feedback, Joy! It brings us joy to know that you had a positive experience with our team. Providing friendly, informative, and clear communication is one of our top priorities. We strive to be a trustworthy company that our customers can rely on. We look forward to serving you again in the future!

- Matt's Import Haven
Matt's Import Haven is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Matt's Import Haven (360) 341-3504 if you have any issues in accessing any area of our website.