Reviews - Matt's Import Haven

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Krista Loercher

9/15/2019

There are probably less expensive places for repair and service but Matt’s is very organized, patient, and thorough. They also provide a reasonable plan for care and maintenance going forward that is based on both your vehicle and driving conditions.

Thank you Krista for trusting us with your 2010 Subaru Outback, we know it's vital to your business. You are correct, there are cheaper places on the Island. At Matt's Import Haven we are very particular about installing high quality parts and we guarantee our work for 36 months, unlimited mileage. We also invest in our business by providing our technicians with ongoing training and updating our tools.

- Matt's Import Haven

Phil Semas

9/13/2019

Matt's always does a great job. They explain clearly what needs to be done and are persistent in finding solutions to problems. In addition, the rates are reasonable. It's so nice not to have to go off island to get excellent service,

Thank you Phil for the kind words. We love working on your Lexus SC430. It's such a pleasure to have such awesome customers!

- Matt's Import Haven

Kim Borgatta

8/29/2019

Been going to this automotive repair place for over 10 years and every time I have a problem with one of my cars they fix it. They are reasonably priced, always take time to go over issues and concerns, make recommendations but NEVER pressure to have repairs done. They solved a problem with one of my Subarus years ago that not even the dealership could figure out. I'm so thankful to have them on Whidbey Island and I will continue to use them as long as I own an automobile.

Thank you Kim for allowing us to work with you to service and maintain your Subaru Outback (and your other Subarus over the years). We appreciate you as a customer and are grateful for the trust you have in us. Thank you for taking the time to give us such a kind review!

- Matt's Import Haven

Joan Nelson

8/28/2019

This is the third car we have Matt take care of, over a period of many yeas. We (and now I) would not trust anyone to service our car. He and his company are keepers ,

Joan you are a keeper too! It's so wonderful to be part of the South Whidbey community and get to really know our customers. We've been working together for the past 13 years to keep your Honda Civic in excellent shape, and we are truly grateful for that partnership. Not too mention all the years before that with your other cars.... Thanks for your trust and thoughtful review!

- Matt's Import Haven

William Wilcox

8/28/2019

He's great, wouldn't go anywhere else on Whidbey Island!

Prescott Wadsworth

8/27/2019

EXCELLENT SERVICE--ISLAND CARE ABOUT PEOPLE--OVER 30 YEARS EXPERIENCE--GOOD PEOPLE TO WORK WITH

It is our pleasure to work with you to good care of your Toyota Highlander Hybrid, Mazda Miata and Chrysler Sebring. We value your trust and your sense of humor!

- Matt's Import Haven

Earl Lasher

8/25/2019

Thanks for the 5 stars! We love working on your Toyota Highlander Hybrid and Prius. Having customers like you makes coming to work fun.

- Matt's Import Haven

Julie Quiring

8/22/2019

They're friendly, they do great work, and they explain what's wrong and your options very clearly. Once, I called Matt from a road trip when my alternator light went on, to ask whether I could make it the rest of the way into San Francisco. I'd never take my car anywhere else!

Thank you so much for your 5 star review. We love working on your Mini Cooper and truly appreciate your trust. It's been our pleasure to have you as a long time customer!

- Matt's Import Haven

Louise Morgan

8/16/2019

I've been coming to Matt's since 2000, when I moved permanently to Whidbey. He's done all of the service to my 2005 Honda CR-V since its first oil change and it's still humming at 155K. Everyone is ALWAYS friendly, will explain the work in detail as needed, answer any and all questions, and help in an emergency! I wouldn't go anywhere else!!! Thank you, Matt & Team.

Thank you Louise. It's an honor to help you keep your Honda CRV in tip top running condition. We are so grateful to have such wonderful customers...like you!

- Matt's Import Haven

Paul Morris

8/16/2019

For many years we have relied on Matt and all of his crew to maintain our vehicles. We have never been disappointed.

Thank you for the kind words and allowing us to take care of your Toyota Prius. We appreciate your trust and are so happy you are satisfied with our service!

- Matt's Import Haven

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