Reviews - Page 33 - Matt's Import Haven

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SANDRA JARVIS

6/9/2020

Felt very safe dealing with Matt's. Their system of delivery and pickup is great. Good communication without personal contact.

So glad that you appreciated our COVID-19 protocols. We are serious about your health and the health of your 2016 Subaru Forester. Thank you for the 5 stars!

- Matt's Import Haven

dimple sandybanks

5/31/2020

Matt’s import Haven just saved us almost $400 over the dealership cost in repairs. One of the savings was using the ferry as that back and Forth can add up. Plus they honored a wildcard savings coupon from Subaru which saved us another $65. When I add it up I think we may have saved OVER $400 even more then I first thought! Plus you cannot beat the customer service. And if you want to wait they have a very pleasant waiting area and a little library. And just recently had another one of our vehicles serviced and really appreciate how they "look out for" problems that may need attention in the future.

Thanks for your ongoing trust in bringing your 2015 Subaru Impreza in for service and repairs. Working together we are a great team, keeping your Subarus and Mazdas safe and reliable. Also thanks for the contributions to our Little Free Library! We are looking forward to the day we can reopen it. Thank you for bringing your 2015 Subaru Impreza in for service. It's been our pleasure to service and maintain your Subarus and Mazdas over the years. We are grateful to have such wonderful customers!

- Matt's Import Haven

Mike Bergstrom

5/30/2020

Good service at a reasonable price. Will definitely be bringing them more business.

Thanks Mike for bringing in your 2012 Honda Insight. Glad we could help out. We look forward to establishing and maintaining a great working partnership. Thanks for the thoughtful review and 5 stars.

- Matt's Import Haven

JENNIFER LAMB

5/29/2020

Good communication , on time and will work with you . Reliable.

Jennifer thank you so much for bringing your 2014 Honda CRV to us for its service and repairs. Working together we can keep your car safe and reliable. We sure do appreciate the 5 stars and kind words!

- Matt's Import Haven

Editor Mira Steinbrecher

5/28/2020

Matt & Company know as much about caring for people as they do cars. They make my life easy and keep me safe. Yay!

Thank you Mira (and Willow) for acknowledging that we really do care deeply about our customers. And thanks for working with us to keep your 2002 Honda CRV safe and reliable. Together we are a great team!

- Matt's Import Haven

Steve

5/25/2020

I'm a new customer from Oak Harbor, but plan to be back. They were very friendly, completed the contracted work in the time promised, and the cost was 25% cheaper than the dealer quote. 5/22 Was very pleased with the service checking on a concern about a fan on my Hond Insight. Very professional

Thank you for trusting us to work on your 2006 Honda Insight. We appreciate you having to travel such long distances to work with us. Thank you!

- Matt's Import Haven

gary vallat

5/22/2020

knowledgeable, good systems. excellent covid-19 protocol

So grateful Gary for all the many years of taking care of your 2008 Honda CRV and your 1996 Volvo 960. Thank you for the great review and the 5 stars. We look forward to many more years working together to keep your vehicles safe and reliable.

- Matt's Import Haven

Julie Ann Danielson

5/21/2020

Everything! Customer service is excellent. Maintenance and repairs has been easy and everything done or needing attention has been well-explained. I would highly recommend this business.

Thanks for bringing your 2005 Honda Civic Hybrid to us for its service and repair. We value you as a customer and are truly grateful for the 5 stars and kind words.

- Matt's Import Haven

Andi Schoenman

5/21/2020

Well, we kind of "forgot" about changing the oil and then due to COVID wondered if we would have to wait until ... well, who knows when. Nope! Matt's to the rescue. Forrest quickly arranged the appointment and Chris drove over with a mask on and his disinfectant to take our car back to the shop. Couple hours later, returns the car and disinfects it again. We have used Matt's for 5 or so years. ALWAYS professional service. Highly recommend them.

Andi we are so glad we could help you get your 2015 Mazda CX-5 in for its service. Thanks for the kind words, 5 stars, and many years of business. We look forward to continuing our relationship to work together to keep your car in tip top shape!

- Matt's Import Haven

Carol Olson

5/16/2020

I have always trusted the people at Matt's Import Haven and thank them again now for completely inspecting my car and doing exactly what needed to be done; phone calls updated me and asked if I had any questions. When the car was returned it was all sanitized before handing me my keys. What a relief to know my car is safe to drive.

Carol thank you for the many years of trusting us to service and maintain your 2005 Lexus RX330. So glad we could make it work for you and keep you safe!

- Matt's Import Haven

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