Reviews - Page 39 - Matt's Import Haven

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Barb Doutt

6/17/2020

Finding Matt’s Import car repair was the silver lining of having my car break down. When trying to determine the cause of my sick car, Matt started with the simple possibilities of mice eating wires and a faulty battery. It was a bit more than either of those things but still repairable at a fair price. The bonus was the friendly people working there. Nice experience.

Thank you Barb for bringing in your 2013 Honda Accord. Glad we were able to readily get to the bottom of all those dash warning lights and get you back on the road. We are grateful for your review and 5 stars!

- Matt's Import Haven

Victoria K

6/13/2020

Blaine did a great job of diagnostic on why my convertible top wasn't working. Very impressive as the Toyota dealership was going to charge me $1600 for two new motors. I saved $1400 by bringing it to Matt's Import Haven. Thanks everyone! Hope you enjoyed the gift bag Blaine! I'm very grateful.

Victoria, thank you for trusting us to work on your 2002 Toyota Solara. We are so glad we were able to fix your convertible top inexpensively. Blaine thanks you for the thoughtful gift. Thanks for the great review and the 5 stars!

- Matt's Import Haven

KAREN HAGSTROM

6/10/2020

Matt and his team are very professional and take extremely good care of my car. Always explain specific details of anything they found that needs to be taken care of.

Karen, it is a pleasure working on your 2010 Toyota Rav4. We are grateful for your kind words and your support. We look forward to a long relationship of working together to keep your vehicle safe and reliable.

- Matt's Import Haven

PRES WADSWORTH

6/10/2020

YES, I am more than glad to leave a review. You have one of the finest service Departments on Whidbey Island. I feel more comfortable at your facility than any of the large Toyota Dealerships in Everett, Lynnwood and Seattle. You get the job done RIGHT for a reasonable fee, I feel satisfied. Moreover, you SPELL out what you will DO, and then let the customer know the price for your services, BEFORE you begin. I wish I could put this in G-Mail, but wouldn't work, and I have all the latest Mac: 2 Laptops, 1 I-Mac desktop, 2, I-Phones and a few printers. The only reason I say this is Linda is 73, and I am 83. I am just starting to miss a few things, but not enuf to help you, Vicki and you Matt, along with Chris and a proficient Forrest.

Pres thank you for the most kind and thoughtful words. We sure do appreciate having you as our customer. It our pleasure to take care of your 2008 Chrysler Sebring and 2009 Toyota Highlander Hybrid. Having great customers sure makes our job easy....and fun!

- Matt's Import Haven

R DENMAN

6/9/2020

Excellent Customer Service. I have been bringing my car to Matt’s Import Haven for years. They are able to get me in quickly for emergency repair and keep me informed about regular maintenance/cost. I highly recommend Matt’s Import Haven.

Thank you for the kind words and working with us to keep your 2006 Audi A6 Quattro safe and reliable. We are so grateful to have such outstanding customers, such as you!

- Matt's Import Haven

SANDRA JARVIS

6/9/2020

Felt very safe dealing with Matt's. Their system of delivery and pickup is great. Good communication without personal contact.

So glad that you appreciated our COVID-19 protocols. We are serious about your health and the health of your 2016 Subaru Forester. Thank you for the 5 stars!

- Matt's Import Haven

dimple sandybanks

5/31/2020

Matt’s import Haven just saved us almost $400 over the dealership cost in repairs. One of the savings was using the ferry as that back and Forth can add up. Plus they honored a wildcard savings coupon from Subaru which saved us another $65. When I add it up I think we may have saved OVER $400 even more then I first thought! Plus you cannot beat the customer service. And if you want to wait they have a very pleasant waiting area and a little library. And just recently had another one of our vehicles serviced and really appreciate how they "look out for" problems that may need attention in the future.

Thanks for your ongoing trust in bringing your 2015 Subaru Impreza in for service and repairs. Working together we are a great team, keeping your Subarus and Mazdas safe and reliable. Also thanks for the contributions to our Little Free Library! We are looking forward to the day we can reopen it. Thank you for bringing your 2015 Subaru Impreza in for service. It's been our pleasure to service and maintain your Subarus and Mazdas over the years. We are grateful to have such wonderful customers!

- Matt's Import Haven

Mike Bergstrom

5/30/2020

Good service at a reasonable price. Will definitely be bringing them more business.

Thanks Mike for bringing in your 2012 Honda Insight. Glad we could help out. We look forward to establishing and maintaining a great working partnership. Thanks for the thoughtful review and 5 stars.

- Matt's Import Haven

JENNIFER LAMB

5/29/2020

Good communication , on time and will work with you . Reliable.

Jennifer thank you so much for bringing your 2014 Honda CRV to us for its service and repairs. Working together we can keep your car safe and reliable. We sure do appreciate the 5 stars and kind words!

- Matt's Import Haven

Editor Mira Steinbrecher

5/28/2020

Matt & Company know as much about caring for people as they do cars. They make my life easy and keep me safe. Yay!

Thank you Mira (and Willow) for acknowledging that we really do care deeply about our customers. And thanks for working with us to keep your 2002 Honda CRV safe and reliable. Together we are a great team!

- Matt's Import Haven

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