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5

Everything! Customer service is excellent. Maintenance and repairs has been easy and everything done or needing attention has been well-explained. I would highly recommend this business.

Thanks for bringing your 2005 Honda Civic Hybrid to us for its service and repair. We value you as a customer and are truly grateful for the 5 stars and kind words.

- Matt's Import Haven
5

Well, we kind of "forgot" about changing the oil and then due to COVID wondered if we would have to wait until ... well, who knows when. Nope! Matt's to the rescue. Forrest quickly arranged the appointment and Chris drove over with a mask on and his disinfectant to take our car back to the shop. Couple hours later, returns the car and disinfects it again. We have used Matt's for 5 or so years. ALWAYS professional service. Highly recommend them.

Andi we are so glad we could help you get your 2015 Mazda CX-5 in for its service. Thanks for the kind words, 5 stars, and many years of business. We look forward to continuing our relationship to work together to keep your car in tip top shape!

- Matt's Import Haven
5

I have always trusted the people at Matt's Import Haven and thank them again now for completely inspecting my car and doing exactly what needed to be done; phone calls updated me and asked if I had any questions. When the car was returned it was all sanitized before handing me my keys. What a relief to know my car is safe to drive.

Carol thank you for the many years of trusting us to service and maintain your 2005 Lexus RX330. So glad we could make it work for you and keep you safe!

- Matt's Import Haven
5

I’ve tried a number of south Whidbey auto shops. So far, Matt’s is my favorite. We first took in my wife’s Subaru for an oil change. They were very accommodating, offered to arrange a Saturday pick-up, and their communication was excellent. I really loved the text updates and the thorough list that was provided. A silver lining of the covid-19 outbreak is that they opened their doors to domestic vehicles. I took my Ford Transit Connect in for its oil change and found the same quality of service and communication. I really appreciate having the list of things to watch and think about for upcoming maintenance. And really positive people! Both workers I talked to were patient and positive. They also have good systems in place to keep contact at a minimum and sanitizing the cars after work is performed. I’ll be back again so long as they keep servicing domestic cars.

Thanks Zach for your thoughtful and kind review. We will be working on domestic vehicles from now on...it's a thing! Also thanks for trusting us with both your vehicles (the 2010 Ford Transit van and the Subaru), we look forward to working together with you to keep all your vehicles safe and reliable. We are truly fortunate to have such awesome customers.

- Matt's Import Haven
5

Matt’s Import Haven is simply the best place to take your car, if it needs service. They are kind, fair, fast, and straight-forward. No need to worry about the mechanic telling you that you need all this extra work. They don’t do that. They are fair. If you have been looking for “your” mechanic, Matt’s is it!

Ken, thanks so much for the kind words and 5 stars. We are grateful for your trust in allowing us to service your 2017 Honda Civic and your daughter's 1999 Toyota Camry. Having another business owner help other small businesses on the Island is where it's at. Big shout out to Bailey's Corner! Can't wait for trivia to return.

- Matt's Import Haven
5

I am new to the island but have family living here. Needed mechanical work done on my Tahoe and was told Matt's is an exceptional service center who is honest and does great work. I couldn't be happier. The found several items needing attention and put them into categories by safety importance. Very happy and confident with their work.

Thank you so much for your thoughtful review and 5 stars. We are so glad you have moved to the Island, it's awesome to have great people as customers and neighbors. We look forward to working with you for many years helping you to keep your 2014 Chevy Tahoe safe and running well.

- Matt's Import Haven
5

I am new to the island but have family living here. Needed mechanical work done on my Tahoe and was told Matt's is an exceptional service center who is honest and does great work. I couldn't be happier. The found several items needing attention and put them into categories by safety importance. Very happy and confident with their work.

Thank you so much for your thoughtful review and 5 stars. We are so glad you have moved to the Island, it's awesome to have great people as customers and neighbors. We look forward to working with you for many years helping you to keep your 2014 Chevy Tahoe safe and running well.

- Matt's Import Haven
5

We have brought both of our cars here and have received excellent service. We will be back. Thanks Forrest!

So happy to have serviced your 2016 VW Golf and your 2007 VW GTI. Thanks for your business, your trust and your 5 star review.

- Matt's Import Haven
5

We appreciate the expert car care and professionalism of the entire Matt’s team. The front office staff is friendly, accommodating and efficient. Recently, we scheduled a specific service on a Monday, and over the weekend our “maintenance required” panel light popped on. Even though Matt’s is closed on weekends, we texted to hopefully add an oil change at the last minute. Matt called us right back to confirm that he could add an oil change to their tightly scheduled Monday workload. What great service! We are so delighted to have such a reliable and professional auto mechanic in our community on South Whidbey Island. ❤️

So glad we could make it work out for you. Thank you for trusting us to do services and repairs on your 2011 Toyota Prius and 2017 Subaru Outback. Customers like yourself make living and working on Whidbey Island a joy!

- Matt's Import Haven
5

This is the best place on earth for getting your car serviced. I have come to Matt's Auto for three years now and have had nothing but excellent AND affordable service for my BMW. In fact this happens to be my FIRST experience with BMW car service that is actually honest. The whole staff here is knowledgable and helpful. And the kindness and understanding for individual customers is unique. I highly recommend this business....

Thank you so much Ann for you kind words. We truly are grateful to have you as our customer. We appreciate the 5 stars and your trust!

- Matt's Import Haven
Matt's Import Haven is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Matt's Import Haven (360) 341-3504 if you have any issues in accessing any area of our website.