I could not have been more pleased with the service I received from Matt and his team. From my initial phone call, he listened to my concerns, those of a not too savvy mechanic who has looked a lot on the internet and found the worst of the worst scenario....and he calmed my fears and assured me it was not that bad. When my Highlander Hybrid was towed into the parking lot, Matt came right out, and took the time to run an initial diagnostic check...and then told me what he thought the problem was...far less expensive than what I anticipated. That afternoon, he called me to detail what he thought the problem was, and the projected cost, to get my okay...of course!! The work was finished later the following day, and my Highlander has been running great...I was so pleased that when I picked up my Highlander, I dropped of my Toyota Tacoma for some work. I can't recommend Matt and his team enough!! Every contact has been professional, friendly, and focused on my needs....Thank you all.
Thank you Butch for your thoughtful review and 5 stars. We are glad that you found your way to us. Thanks for trusting to us to perform services and repairs to both your Toyotas. We look forward to working together for many years to help you keep your Tacoma and Highlander in tip top condition!
- Matt's Import Haven