Reviews - Page 9 - Matt's Import Haven

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Susan Janow

8/14/2023

So helpful, responsive, and informative.

Thank you Susan for bringing you 2007 Ford Explorer in for diagnosis and repair. Our goal is to provide high quality service and keep our customers informed. Glad we met that bar.

- Matt's Import Haven

Dave Parker

8/7/2023

We've brought a couple different cars in there, both Toyota and Dodge, and they've always been great. Most recently one of their techs saved us a bunch of time and money because, after they had already said the strange noise we were having was likely due to our rear differential gear, and that we needed to take it to the dealership, he really wanted to get to the root of the problem, and discovered it was just a piece of loose trim from the roof. Very much recommend them

Thanks Dave for bring both you 2017 Toyota Rav4 and 2013 Dodge Dart. Are goal is top provide top quality service at fair prices. We consider it our duty to save our customers money wherever possible...and yes that may mean sending a car out to the dealer or specialty shop. Thank you for your business, trust and 5 stars.

- Matt's Import Haven

Madeleine Pohl

7/30/2023

I trusted my Subaru to Matt's Import Haven because they they have pride in their work, go beyond their duty are very polite and helpful.

We are delighted to take care of your 2018 Subaru Forester. We do take great pride in providing high quality service and respectful and helpful communication . Thank you!

- Matt's Import Haven

Ben Lormis

6/17/2023

I took my Jeep wrangler to Matt’s for the first time. The staff were friendly and very helpful. I would recommend their services to anyone needing car maintenance or repair.

Thanks so much for taking the time to share your experience. So glad that you were pleased with the service and repairs on you 2012 Jeep Wrangler. We appreciate the 5 stars.

- Matt's Import Haven

Joye Veit

6/16/2023

Excellent service and so quick. I can’t recommend Matt’s enough!

Thank you Joye for the 5 stars and kind review. We are grateful for your business and working with us to keep your 2008 Honda CRV well maintained, safe and reliable.

- Matt's Import Haven

Christine Lincks

6/16/2023

Easy to book, easy to drop off, paid online and picked up during my lunch break. Pictures of future problems projected, quote of service was accurate. Not more money when I paid but gave me photos of things to look at in the future that may be a problem. Staff was friendly and helpful. 20 star rating if I could.

Thank you so very much Christine for such a glowing review. We are glad that you find our system informational and streamlined. Our goal is to work with our customers to help in planning for the future and keeping an eye on things that have the potential to develop into problems. We appreciate caring for your 2015 Honda Civic.

- Matt's Import Haven

Karen Litfin

5/23/2023

As always, thorough, competent, and super friendly. Maybe a tad pricey but well worth it for such trustworthy service!

Thanks Karen, we appreciate your confidence and trust in bringing your 2006 Subaru Forester to us for service and repairs. Granted your last visit was an expensive one, power window repairs aren't inexpensive. Our work may be more expensive than other shops on the island due to the quality of parts (we don't use junky aftermarket parts). And as always we back our work (parts & labor) with a 36 month, unlimited warranty.

- Matt's Import Haven

Gary Croft

5/19/2023

Very pleased with their professionalism, thoroughness and general concern for vehicle safety by monitoring wear and tear and projecting future service needs. I especially appreciate their ethics. I can't imagine them ever taking advantage of a customer. This is important if, like me, you're not mechanically inclined :-)

Gary, we are so very grateful that you took the time to share your experience. It is our honor to work on your 2018 Toyota Rav4. You are so right, we would never take advantage of any customer. We are proud of our business ethic and the work we do. Thanks for noticing!

- Matt's Import Haven

Matthew Acker

5/18/2023

Very friendly staff. I was happy with their work and the price was less than I expected. Will be taking my vehicle to them from now on.

So glad you found your way to our shop. We are happy you were please with your first service with us. We look forward to establishing a trusting relationship to keep your 2021 Toyota Tacoma in tip top condition. Thank you for taking the time to leave us a review and 5 stars!

- Matt's Import Haven

Arlene Arnold

5/18/2023

So glad that your first visit to our shop earned a 5 star review. We look forward to a partnership working together to keep you 2010 Toyota Prius well maintained, safe and reliable. Thank You!

- Matt's Import Haven

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