Reviews - Page 14 - Matt's Import Haven

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Sandra Jarvis

9/16/2022

Always a good experience!

It's always a pleasure working with you and your 2016 Subaru Forester. Thanks for being such a wonderful long time customer. We sure appreciate you as a customer!

- Matt's Import Haven

John Rogers

9/16/2022

Big appointment in Seattle, all engine warning lights come on. Call to Matt's at 9:24, returned call at 9:54, fit me in at 10:27, scanned and fixed problems and I'm back on the road at 11:00! Matt's and their team comes through again! Thanks so very much!

So glad the check engine light was not a big deal and we could get you back on the road quickly. We appreciate you taking your time to leave us a 5 star review. And thank you for being such a long time loyal customer with your 2004 Toyota 4Runner.

- Matt's Import Haven

Gretchen Schlomann

9/15/2022

I am a first time customer and my car needed emergency repair. They made time right away to diagnose and it was repaired by the next day. Very professional and customer oriented.

Thank you so much for bringing in your 2015 Ford Escape. I'm glad we were able diagnose and repair your vehicle in a timely fashion. We look forward to partnering with you to keep your car well maintained, safe and reliable!

- Matt's Import Haven

Bob Stephens AF9W

9/14/2022

Thank you Bob for the 5 stars and for bringing your 2008 Mini Cooper in for A/C diagnosis. We appreciate your trust and business.

- Matt's Import Haven

Connie Bowers

9/11/2022

Matt’s performed routine maintenance on our vehicle. It was easy to make an appointment, and they provided a quote for their services in advance. I appreciated the ability to drop the key off early in a drop box. They completed the work at the estimated time and dollar amount. At pick-up, they explained their services and findings. Great experience!

Thanks Connie for bringing in your 2018 BMX X2 for service. I'm glad our system worked well for you and you had a good experience. We pride ourselves on providing high quality service from beginning to finish. Thanks for the 5 stars!

- Matt's Import Haven

Leslie G

9/11/2022

Dealership told me I had an oil leak that needed repair & quoted $3500 to replace crankcase gaskets. Took the car to Matt’s for a quote. They said it’s just a minor seep to monitor and didn’t recommend spending the $ right now. Love an honest business!!! So hard to find these days. Matt’s gets ALL my auto service business from now on!

Thanks Leslie for the kind words. So glad you brought your 2015 Subaru Forester in for us to check it out and that it wasn't a big deal. We are all about providing our customers with an honest assessment of their vehicle and helping prioritize services and repairs.

- Matt's Import Haven

Steve Schinnerer

9/6/2022

Never a worry or concern. The work is done well in a timely manner with really thoughtful people. Thank you!

Thank you so much Steve for taking the time to share such kind words with us. We appreciate your trust in our shop to care for your 2018 Honda Ridgeline and 2016 Acura RDX. Thank you for being such wonderful customers!

- Matt's Import Haven

Diane Fiumara

9/3/2022

They are so kind and professional! Will continue to use them for all of our car’s needs.

Thank you Diane for trusting our shop with all the service needs for your 2005 Lexus RX330. We appreciate your business and trust.

- Matt's Import Haven

Bonnie Arndt

8/30/2022

We love taking our vehicles to Matt’s. Everyone is professional and friendly and in many, many years we’ve never had an issue with the service!

Thank you Bonnie (and Bob) for bringing your 2015 Subaru Outback and 2018 Toyota Tundra truck since they were new. We are so grateful to have such awesome people as customers (true Whidbey Island gems)! We sure appreciate your review, sharing your experience with others is a gift, and we thank you.

- Matt's Import Haven

colleen holden

8/30/2022

I’ve been coming to Matt’s since I moved to the island in 2017. Matt and Vicky are wonderful - they explain everything to you clearly & concisely and were able to get me in when I had a bit of an emergency with my car. I respect them, trust them and I recommend them very highly.

Colleen I'm so glad we were able to help you out. And a huge thank you for bringing your 2017 Subaru Crosstrek to us for its maintenance. Thank you for your trust and respect in our business, we are grateful.

- Matt's Import Haven

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