Reviews - Page 11 - Matt's Import Haven

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Karen Litfin

5/23/2023

As always, thorough, competent, and super friendly. Maybe a tad pricey but well worth it for such trustworthy service!

Thanks Karen, we appreciate your confidence and trust in bringing your 2006 Subaru Forester to us for service and repairs. Granted your last visit was an expensive one, power window repairs aren't inexpensive. Our work may be more expensive than other shops on the island due to the quality of parts (we don't use junky aftermarket parts). And as always we back our work (parts & labor) with a 36 month, unlimited warranty.

- Matt's Import Haven

Gary Croft

5/19/2023

Very pleased with their professionalism, thoroughness and general concern for vehicle safety by monitoring wear and tear and projecting future service needs. I especially appreciate their ethics. I can't imagine them ever taking advantage of a customer. This is important if, like me, you're not mechanically inclined :-)

Gary, we are so very grateful that you took the time to share your experience. It is our honor to work on your 2018 Toyota Rav4. You are so right, we would never take advantage of any customer. We are proud of our business ethic and the work we do. Thanks for noticing!

- Matt's Import Haven

Matthew Acker

5/18/2023

Very friendly staff. I was happy with their work and the price was less than I expected. Will be taking my vehicle to them from now on.

So glad you found your way to our shop. We are happy you were please with your first service with us. We look forward to establishing a trusting relationship to keep your 2021 Toyota Tacoma in tip top condition. Thank you for taking the time to leave us a review and 5 stars!

- Matt's Import Haven

Arlene Arnold

5/18/2023

So glad that your first visit to our shop earned a 5 star review. We look forward to a partnership working together to keep you 2010 Toyota Prius well maintained, safe and reliable. Thank You!

- Matt's Import Haven

Ann Horton

5/12/2023

Matt’s Import Haven is outstanding! Reliable consistent results with my car always. But so much more! They are trustworthy and never sell me what I don't need! These folks are kind and care like family for customers… I wouldn't go anywhere else!

Thank you Ann for your kind words and 5 stars. We are grateful that you trust our service and value our business. It is our pleasure working with you to keep your 2001 BMW 330Ci on the road and safe.

- Matt's Import Haven

Alyssa Keene

5/11/2023

Needed an oil change and Forrest at Matt’s was awesome. They were really quick to get me in, were excellent about communication (time, cost, recommendations), and delivered great service. I’ll be back!

Thanks Alyssa for bringing your 2015 Kia Soul to us. Thank you for taking the time to share your experience, we are grateful. We look forward to partnering for many years to keep your car safe, reliable and well maintained.

- Matt's Import Haven

Christa Boisen

5/9/2023

Amazing communication from everyone on the team!

So glad you were pleased with the service on your 2017 Subaru Forester. We appreciate the 5 stars and your time to write a review. Thank you!

- Matt's Import Haven

erin knight

5/8/2023

Matt’s Imports is great! Friendly, knowledgeable and excellent service. I will definitely be going there instead of the Honda dealer.

Thank Erin for bringing in your 2017 Honda Fit. So very glad it was a good experience your first time in. Many people don't know that we can do all the routine maintenance and service needed to keep new car warranties in effect.

- Matt's Import Haven

Sally Wilma

4/19/2023

Matt’s is a trusted business. They are honest and knowledgeable. They were able to diagnose my car issues and helped me to go back to Subaru to get repairs rather that cost me unnecessary money.

So glad we have earned your trust. It is our pleasure to work on your 2019 Subaru Forester, so glad we were able to diagnose you issue AND send you back to the dealer for warranty repair. Thank you for the 5 stars and your kind words.

- Matt's Import Haven

Nick Fowler

4/10/2023

Dry responsive and responsible. No unnecessary work. Confirmed in advance. Very friendly.

Thank you for bringing in your 2007 Honda CRV. So glad we were able to get you back on the road. Rest assured we will never try to sell you any services or work that aren't absolutely necessary. We appreciate you taking the time to leave us a review, thanks!

- Matt's Import Haven

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