Reviews - Page 13 - Matt's Import Haven

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Jeanne Celeste

12/19/2022

I really enjoy working with Matt's. They are enthusiastic communicators, professional in all dealings and they monitor the health of my car by letting me know what the watch items are and by giving advance estimates for future work that is needed which allows me to set aside the necessary funds. The Best!

Jeanne it's our pleasure to be able to work together for oh so many years on your vehicles. Your 2004 Toyota Matrix is in excellent shape, a testament to keeping your car well maintained. We are grateful for the kind words and many years of loyalty! Thank you!

- Matt's Import Haven

Josh Courteau

12/19/2022

So glad you felt you were provided 5 star service on your 2014 Toyota Prius C. It's always a pleasure to work with the Courteau family! Thank you.

- Matt's Import Haven

LM Harrison

12/11/2022

Thank you so much for the 5 star review. We appreciate it!

- Matt's Import Haven

evan bluemer

11/28/2022

Always fast, honest service

Thank you Evan for trusting our shop to care for your 2002 Nissan Frontier and your 2015 Honda Fit. We are grateful to have such wonderful customers who realize the value of maintaining their vehicles.

- Matt's Import Haven

T Levin

11/10/2022

My windshield wipers stopped working mid drive. I called and they asked me to come in immediately. Matt diagnosed the issue on the spot and got me in for service within two days. I really appreciated how quickly they got me back on the road safely. Thanks so much!

So glad we were able to repair the wipers on your 2014 Honda Odyssey and get you back on the road promptly. Thank you for the 5 stars and taking the time to leave us a kind review.

- Matt's Import Haven

Richard Rapfogel

11/9/2022

Matt's has been consistently competent and reliable. Communications are excellent and timely; staff courteous, efficient and informative.

Thanks for bringing in your 2011 Honda Fit. So glad you appreciated our service and communication. We work hard on providing an exemplary experience for our customer. Looking forward to many years of keeping your vehicles safe and reliable.

- Matt's Import Haven

Jean Singer

11/3/2022

Great service and technical know-how. Thanks!

Thanks Jean for the many, many years of business (and so many different cars & trucks). We are grateful for to you for taking the time to share your experience with our business.

- Matt's Import Haven

Martin

11/1/2022

I had them remove running boards from my truck. They did it quickly, while I waited. Greatly appreciated that they are still sensitive to creating a safe experience and require everyone to wear a mask.

Thanks Martin. We are serious about doing our part to keep our community and staff as safe as possible. We are so pleased that we were able to help you out in a timely manner. We appreciate the kind words and 5 stars.

- Matt's Import Haven

Robert Jessup

10/18/2022

Great service, honest and reliable

Thank you Robert for bringing your 2015 Mazda 5 to our shop so we can work together to keep it safe and reliable. We appreciate your 5 star review and your business.

- Matt's Import Haven

Thomas Fichter

10/18/2022

I needed an oil change…its a good way to learn about how an establishment works. I also had an odd noise coming from the drive train. While making the oil change appt. Matt unexpectedly came out to take my car for a drive to listen to the drivetrain noise. It concerned him enough that we added a diagnosis time to my oil change appt. After listening to the problem he advised me to go to Subaru because the noise was in the transaxle and probably still under warranty. Matt did research on it and called me a couple of times to follow up. He and his technician noted their diagnostics and took photos for me to use at the Subaru dealer. Matt’s Import Haven is amazing! Their communication is better than any other garage I have ever been too. They are honest and more than thorough. No wonder they are so busy. I highly recommend MIH !

So glad that you were able to get your issue resolved under warranty. We work very hard to provide the best service and communication AND we feel it's our mission to help provide our customers with the best information possible so they can make well informed choices. We look forward to working together for many years to keep your 2019 Subaru Outback well maintained, safe and reliable. Thanks again for the kind words and 5 stars!

- Matt's Import Haven

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